Welcome to our FAQ Page
I never received an order confirmation email. Can you help me out?
Sure! First, please check your spam folder. If you don't see one, it's probably because you entered your email in incorrectly when you made your purchase. If your problem still isn't solved, please use our Contact page to reach us.
If i want to return the product what can i do ?
We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.
Our Returns Policy timeframe is 14 days from when an order arrives at your address.
Please feel free to contact us about returns at firstname.lastname@example.org
If you are unsatisfied with your order - please contact our support and we will do our best to help you out!
I have received only part of my order in the mail so far. Can you tell me where the other items are?
We ship directly from our warehouses worldwide.
And if you purchased several items, will likely arrive in different packages. Please be patient and the rest of your order will arrive soon!
I never received my order. Help!
We'll sort this out for you, please contact us via our contact page or by phone and we'll solve the problème
Do you ship worldwide & how much does shipping cost?
Yes, we ship worldwide We offer all customers free shipping with tracking. No shipping cost & no sales tax - we want your experience to be simple and efficient - just the way we like it.